task delegation

management

MT Delegation Model

https://www.manager-tools.com/2024/07/manager-tools-delegation-model-updated

    1. “XXX, I would like your help”
    • avoid personal: e.g. “can you do me a favor?”
    1. Tell Them Why You’re Asking THEM
    • Why we ask for personal A but not person B
    1. “Would you please take responsibility for …?”
    • objection → “If I can solve your xxx concern, will you agree?”
    1. describe what they will be doing
    • and address their concerns
    1. Deadline / Quality standards / Reporting Standards (DQR)
    1. “What do you need from me?”

Notes

”I am busy”

  • “Okay. You’ve got a concern about workload. Let’s address that.”
  • Try asking: ..
    • Spend an hour today or tomorrow.
    • Make a list of everything you are working on.
    • List all your work in order of importance
    • Put down the amount of time it takes you each week.
  • Ask for recommendations of stuff that could be aborted
    • Ultimately, the manager is going to make the final decisions.
  • ※ For the aborted tasks, all questions come back to the manager.

Avoid reverse delegation

  • “No. You can do that.” .. - “I trust you”
  • “I want you to mess it up a couple of times”

No to task delegation

  • 3 or more no’s → explain the consequences
    • e.g. it’s ok to say “no”, but as company is kept changing / growing, but the no’s from you send a message to me that..